Frameworks and toolkits

Performance measurement framework provides an approach for systematically collecting, analyzing and reporting on the existing service level. It draws on an extensive review of various international and national efforts, stakeholder consultations, as well as pilot studies to test the framework and toolkit. The framework and toolkits have been adapted, evolved and improved over time.

The performance assessment framework prepared in 2009 drew on the Service Level Benchmarks (SLBs) for urban water supply and sanitation of the Ministry of Urban Development, Government of India. In addition to SLB indicators, our framework captures the performance of onsite sanitation through the SAN-Benchmarks framework. It also includes an aspect of equity, where access to water and sanitation services in slum areas is assessed. More than 1000 cities in India have used this system as a self-assessment tool and track their performance level annually. This module is hosted on the www.pas.org.in website.

Frameworks and toolkits have been developed for sector assessment, city assessment and finance assessment. The PAS toolkit is a compilation of data questionnaires, definitions, and guidelines that the local governments, service providers, can use to input information on the PAS portal to generate the performance indicators.

Performance Assessment Toolkit

The performance assessment framework draws on the Government of India's ongoing initiative of standardised Service Level Benchmarks (SLB) for urban...

SAN Benchmarks: Citywide sanitation assessment including on-site sanitation:

Sewage management in the current monitoring framework using the GoI's service level benchmarking (SLB) initiative includes only sewerage systems. A...

Performance Assessment System for Urban Water Supply and Sanitation

The PAS Project completes a decade long journey in 2018. The project's continuous evolution, its exploration, methodologies of benchmarking and...

Performance Measurement Framework for Urban Water and Sanitation

This report describes the approach followed in developing the Performance Measurement Framework under PAS Project. It details the key indicators...

A Review of Performance Benchmarking: Urban Water Supply and Sanitation

This report reviews various present and past efforts at benchmarking water and sanitation services. Cases from within India, across the...

Benchmarking in Emerging Economies: The Performance Assessment System (PAS) Project in India

This paper discusses the challenges of benchmarking in developing countries, where water supply is intermittent and consumption is unmetered, and...

Accountability and Incentives for Improving Performance in Urban Water Supply and Sanitation in India

This working paper focuses on the performance assessment in the context of accountability in municipal bodies, which provide urban water...

Service Level Benchmarks : Moving from Measurement to Monitoring and Improvement

CEPT University along with the Ministry of Urban Development organised a National Workshop on "Service Level Benchmarks (SLB): Moving from...

National Meeting of Experts to Review PAS Framework

A national meeting of experts on Performance Assessment Systems for urban water supply and sanitation was held in Ahmedabad in...

PAS - SLB in context of SDG 6

This presentation at a conference organised by PRIA and NIUA on, "Partnership to Scale Up Innovative Solutions for Urban Sanitation"...

SDG 6 in India

This presentation was prepared to demonstrate how CWAS's work can be viewed within the perspective of SDG 6.2 safely managed...

Performance Assessment System: Tools and Methods

Performance assessment system: tools and methods presentation introduces the PAS Project, its rationale and methodology. It describes the components of...

PAS/SLB e-Data, Guidelines for Online Tool for SLB Checklist and Target Setting

The PAS/SLB e-Data is a User Guide to assist the urban local bodies (ULBs) in using the PAS/SLB online tools....

PAS10 - Ten years of PAS Project

PAS Project completes 10 years in 2019. To mark the occasion, a workshop - exhibition was held at CEPT on...

Performance Assessment System for Evidence based Decision Making in Water and Sanitation Services: Implementation Experience and Lessons Learned

This article was originally published by Stanford's program on Water, Health and Development, with support from the Conrad N. Hilton...