Service level improvement plan

Unlike typical ‘infrastructure investment plans’, ‘Service level improvement plans’ developed by CWAS include a wide set of actions including policy and process reengineering in addition to infrastructure requirement. Each city has different priority areas for service level improvement. Therefore, support has been provided to cities for service level improvement plans in their priority areas. These priority areas are open defecation, faecal sludge management, 24x7 water supply, Non-revenue water, cost recovery, services in slums etc. Based on local consultations, these improvement plans are prepared in partnership with government officials.

Workshop on Benchmarking of Urban Water Supply and Sanitation: Lessons from Maharashtra and International Experiences

The PAS Project facilitated a state-level workshop in February 2011 to share the results and experiences of performance assessment in...

Meetings on Performance Improvement Plans for Class 'A' Councils in Maharashtra

The municipal councils have led the preparation of improvement plans, with support from the PAS team and constant guidance from...

Maharashtra Class 'A' Cities Performance Improvement Plan Reports

The preparation of these Performance Improvement Plans (PIP) for water supply and sanitation have been led by the Municipal Councils...

Road Map Towards 24x7 Water Supply in Class ‘A’ Municipal Councils in Maharashtra

This paper assesses the existing water supply situation in the 15 Class ‘A’ cities in Maharashtra. It provides a roadmap...

Making Cities Open Defecation Free (ODF) in Class ‘A’ Municipal Councils in Maharashtra

This summary presentation assesses the existing situation in the 15 Class ‘A’ cities in Maharashtra with respect to access to...

Municipal Finance Assessment for Class 'A' Municipalities in Maharashtra

Municipal finance assessment for Class 'A' Municipalities in Maharashtra has been carried out as a part of support to Government...

Performance Assessment Systems for Improved Service Delivery - India Urban Conference

The presentation was made at the 'India Urban Conference', Mysore in November 2011 (to know more, visit http://www.iuc2011.in/). The presentation...