Journey of PAS : Monitoring Water and Sanitation in India
July 2023
You cannot manage and improve what you do not measure” is an old management adage that is very relevant to municipal service delivery. The Performance Assessment System (PAS) has created a well-functioning performance measurement and monitoring system for urban water and sanitation. More than 1000 cities in India of diverse geography and varied levels of development have used this online system as a self-assessment tool and track their performance level. The use of the information is facilitated through dashboards.
